Revolutionize enterprise service management with Accrete and Snowflake
Unlock the power of autonomous IT Operations that thinks like your best ESM experts - reasoning across fragmented data, predicting future outages, and accelerating enterprise services decision-making inside your secure Snowflake environment.

Streamline enterprise IT change management with Accrete and Snowflake
Nebula ITSM is an AI knowledge engine platform built to evolve IT organizations from reactive and fragmented, to proactive and autonomous.
Snowflake’s Native App Framework, integrated with Nebula ITSM, enables
secure, real-time decision automation across knowledge management, change management, and incident remediation.
Designed for complex enterprise infrastructure, Nebula delivers expert-level insight to reduce unplanned downtime, streamline IT change planning, and cut operational costs - while keeping teams in full control of their environment.
Benefits of Accrete with Snowflake
Nebula ITSM sits directly inside the Snowflake AI Data Cloud, using Accrete’s proprietary AI models to power three critical workflows:

Proactive IT Change Management
Anticipate downstream risks before change tickets are approved - giving change review teams and change advisory boards the confidence to execute changes without triggering incidents.

Automated Root Cause Analysis
Nebula ITSM instantly unifies fragmented data and tacit knowledge to trace incidents to their root cause, dramatically reducing MTTR and improving service continuity.

Secure, Native Deployment
Run securely within your Snowflake environment - no data movement for deployment, full compliance, and fast time to value.
Why we partnered with Snowflake
Accrete and Snowflake are redefining what’s possible in enterprise service management. In a landscape where IT complexity is growing faster than teams can respond, automation alone is no longer enough. Together, we empower enterprise IT leaders to scale their expertise - not just their workflows - by turning tacit human knowledge into intelligent systems that continuously reason, learn, and adapt.
By combining Snowflake’s secure, scalable AI data cloud with Accrete’s IT intelligence platform, Nebula ITSM introduces a new approach to enterprise service management: one that reasons like your best engineers, acts in real time, and continuously improves with every interaction. This partnership is more than an integration - it’s a blueprint for the autonomous enterprise.
Highlights of Accrete’s Snowflake Native App:
- Cut downtime by uncovering root causes instantly
- Prevent outages with risk-aware change planning
- Ensure compliance with zero data movement
- Speed up IT decision-making with unified knowledge
Together, Accrete and Snowflake are powering the transition to autonomous IT operations for the enterprise.
NEBULA ITSM NATIVE APP ARCHITECTURE

SNOWFLAKE CONSUMER ACCOUNT


Start your IT organization's AI transformation today. Reach out to us to learn how Nebula ITSM can help you reduce IT change risk.

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