Assess change risk
Use historical changes, incidents, documentation, and system context to identify likely failure factors before approval.
Nebula for IT Service Intelligence
Find change risk before it becomes an outage.
Nebula connects change requests, incidents, configuration data, documentation, and service dependencies so IT teams can plan safer changes and investigate failures with the context of their own environment.
Discuss your IT environmentIncidents begin before the alert.
The reason a change fails may be buried in an old ticket, a service dependency, a configuration item, or the experience of the people who know the environment. Nebula brings that context into change and incident work.
Safer change and faster response
Connect what changed to what failed.
Accelerate investigation
Reduce the likely causes of an incident by connecting current symptoms with relevant changes and past events.
Understand dependencies
Navigate configuration items, services, owners, and upstream or downstream impact through a connected topology.
For the teams responsible for service health
Use the same operational context across the lifecycle.
Change managers and CAB boards
Review risk, affected services, ownership, and historical evidence before a change proceeds.
Incident and problem teams
Find likely causes faster and preserve useful investigation context for the next event.
Knowledge and audit teams
Consolidate change summaries, relationships, and evidence that otherwise remain scattered across tools.
Snowflake Native App
Work where the operational data already lives.
Nebula is available through Snowflake Marketplace and can run within a customer’s Snowflake environment without moving operational data outside that environment.
Read the Snowflake announcement →